Frequenty Asked Questions

YOUR FAQs

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This page will answer your FAQs. Please contact our team if we didn’t address your question.

On small jobs, deposits are generally not required. However, we may ask for a deposit to acquire materials for large jobs.

Yes. We travel across South Wales to offer quotes. We may ask for measurements or images of the area first.

Our work is guaranteed.

If any deck board, fixing or accessory hasn’t been installed properly, we’ll fix the issue.

We source from reputable suppliers who offer a long-term warranty on their products.

Sometimes. We generally consider deck maintenance and repairs in the off season.

We’re fully insured to offer our clients peace of mind.

Yes. We source composite and wooden decking from local and national suppliers.

Every so often clients provide their own materials. While we don’t work with every brand, all jobs are considered.

Not at the moment. Clients and lenders have approached us. We may offer this utility in future. Watch this space.

The age old question among deck builders and clients.

Composite brands tend to cost more than wooden alternatives. They tend to have a longer lifespan too.

However, there are durable species of wood that can endure for generations. Learn more here:

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