Privacy Policy

Privacy Policy for CardiffDecking.co.uk

Last Updated: May 24, 2025

At Cardiff Decking, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (CardiffDecking.co.uk), contact us, or engage with our decking services. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, phone number, and postal address when you request a quote, book a consultation, or contact us via our website or phone.

Website Usage Data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools to improve our website experience.

Project Information: Details about your decking project, such as property dimensions or preferences, provided during consultations or inquiries.

2. How We Use Your Information

Your data helps us provide high-quality decking services and improve your experience. We use it to:

Respond to inquiries and provide quotes or consultations.

Schedule and manage decking installations or maintenance appointments.

Analyze website performance and user preferences to enhance our services.

Send marketing communications (e.g., newsletters or promotions), only with your explicit consent.

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your data based on:

Consent: When you opt-in to receive marketing emails or submit a contact form.

Contract: To fulfill service agreements, such as providing quotes or completing decking projects.

Legitimate Interests: For website analytics or improving our services, ensuring minimal impact on your privacy.

4. Data Storage and Security

Your data is stored securely on UK-based servers with encryption and access controls. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., financial records for 6 years). We implement robust measures to protect against unauthorized access, loss, or misuse of your data.

5. Sharing Your Information

We may share your data with:

Trusted service providers (e.g., payment processors or email platforms) who adhere to strict data protection standards.

Legal authorities, if required by law or to protect our rights.

6. Your Rights

Under UK GDPR, you have the right to:

Access, correct, or delete your personal data.

Restrict or object to data processing.

Withdraw consent for marketing communications at any time.

Request data portability.

To exercise these rights, contact us at [email protected] or call [insert phone number]. We will respond within 30 days.

7. Cookies

Our website uses cookies to enhance functionality and track usage. You can manage cookie preferences via your browser settings or our cookie consent tool. For details, see our Cookie Policy (#).

8. Third-Party Links

Our website may contain links to third-party sites (e.g., suppliers or partners). We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Cardiff Decking

Email: [email protected]

We are dedicated to transparency and protecting your privacy while delivering exceptional decking solutions.